Your internet connection is facilitated by a device usually found inside your home and is supplied to you by your chosen internet service provider (ISP).
Your internet connection is facilitated by a device usually found inside your home and is supplied to you by your chosen internet service provider (ISP).
How do I connect to the internet?
You will need a router that connects to your Internet Service Provider (ISP). This is like a highway that connects your home to the rest of the world. Your ISP provides the connections that carry data from the wider internet into your home. So, when you click on a film or download on a website, the data travels over the ISPs network into your home.
For this service to work, you will need to choose an Internet Service Provider (ISP) in your area and enter into a paid contract. The tariff will vary depending on your provider.
You can then link all of your devices in your home to the router either via wi-fi or use a cable to access the internet. Wi-fi refers to the local wireless network within the house. It is like the roads within your home that the data travels on to get to your device.
Your router takes the data from the ISPs network and sends it to your device (smart TV or laptop) over wi-fi.
In an ideal world, the internet just works and you go about your day without any problems, but sometimes it just doesn’t work like that!
In an ideal world, the internet just works and you go about your day without any problems, but sometimes it just doesn’t work like that!
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You can then link all of your devices in your home to the router either via wi-fi or use a cable to access the internet.
Wi-fi refers to the local wireless network within the house. It is like the roads within your home that the data travels on to get to your device.
Your router takes the data from the ISPs network and sends it to your device (smart TV or laptop) over wi-fi.
To get the full benefits of a wi-fi connection, both your device and router need to support it.
Wi-Fi Standards
Wi-Fi Standards
Think of wi-fi standards as different models of cars.
Just like how newer car models often come with improved features and performance, newer wi-fi standards typically provide better connection speeds and reliability.
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Common wi-fi and speed issues
Troubleshooting wi-fi issues is like diagnosing car problems. You need to identify the symptoms, find the cause, and then apply the right fix.
It could be something simple like signal interferance from other devices in your home or a temporary issue with the router. It might take some time to find the cause and apply the right fix, but the improved connection will be worth it.
We’ve created a useful Connectivity Guide that’s full of related topics to help you troubleshoot issues and resolve simple problems.
Is your service fast enough?
Is your service fast enough?
After a long day, the majority of people sit down, relax and maybe watch something on the TV.
What if your partner is watching their favourite vlogger on Youtube in the next room and your child is playing a computer game upstairs? Have you noticed that your show is struggling or slowed right down to a painful pause?
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Want to speak with someone?
We understand that sometimes you just want to speak with someone about your specific issues and get reassurances or advice from a human being.
During the coming months, we’ll be holding informal drop in sessions in convenient places throughout North Wales to help individuals with their internet queries.
07.09.24
An informal drop in session at Cerrigydrudion Show, Conwy - ALL DAY09.09.24
An informal drop in session at HWB Denbigh with Cwmpas, Denbighshire - 1pm - 3pm18.09.24
EVENING EVENT - An informal drop in session at Llanrwst Library, Conwy - 4pm - 7pm21.09.24
An informal drop in session at Dolwyddelan Sheep Dog Trials, Ty Isaf Farm LL25 0SZ - ALL DAY23.09.24
An informal drop in session at HWB Denbigh with Cwmpas, Denbighshire - 1pm - 3pmThis project is brought to you in collaboration with ...
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