Imagine you are at home, and you want to watch that latest box set that everyone’s talking about on Netflix.

Connecting you to the world

First you have to connect to the internet to be able to view your show, and depending on how and what you use to connect, the speed at which that ‘must see’ series is delivered to you can make the difference between enjoyable watching or very painful waiting.

We recognise the frustrations and have developed a guide to help you understand and navigate your way through the available options on how to connect from your home so that you can enjoy easy internet browsing from the comfort of your sofa at home, or on the go.

Why do I need to be connected?

Think back to 2020 when the World went into lockdown and most of us were forced to stay at home ...

Life - for most - slowed down, the worry of seeing your nearest and dearest was very real and finding ways to buy basic commodities such as food, toiletries and other necessary items became an event.

Supermarkets, online stores and local shops turned all their attention to their online presence and invested in better technologies and communication methods to ensure the change in the way people shopped were met in the easiest ways possible.

We turned small spaces into home offices and the TV, Social Media, and our home phones were our only means of staying updated and connected with our family, friends and work colleagues.

Never before had the ability of staying connected been questioned but the pandemic highlighted just how important it was to connect and this guide has been developed to help you understand what being connected actually means.

We’ll explain the options in simple terms and help you navigate issues that you may come accross on the way.

Is your service fast enough?

After a long day, the majority of people sit down, relax and maybe watch something on the TV. What if your partner is watching their favourite vlogger on Youtube in the next room and your child is playing a computer game upstairs? Have you noticed that your show is struggling or slowed right down to a painful pause?

Need more information

Download our useful Connectivity Guide for more information

  • Want to speak with someone?

    We understand that sometimes you just want to speak with someone about your specific issues and get reassurances or advice from a human being. Please call 07485923735 or 01248 725700, we'd be happy to chat to you. You can also email enquiries@connectivity.cymru.

    During the coming months, we’ll be holding informal drop in sessions in convenient places throughout North Wales to help individuals with their internet queries. Details are below.

Tuesday

09.07.24

An informal drop in session at Ruthin Library, Denbighshire - 10am until 1pm
Monday

15.07.24

An informal drop in session at Canolfan Henblas, Bala, Gwynedd - 10am until 1pm
Monday

15.07.24

An informal drop in session at Denbigh Library, Denbighshire - 10am until 1pm
Tuesday

23.07.24

An informal drop in session at Corwen Library, Denbighshire - 10am until 1pm

Wednesday

24.07.24

An informal drop in session at Y Ganolfan, Llwyngwril, Gwynedd - 10am until 12:30pm
Friday

26.07.24

An informal drop in session at Halkyn Village Hall, Flintshire - 4pm until 6pm
Friday

26.07.24

An informal drop in session at Community Hub Tafarn Y Iorwerth, Bryngwran, Anglesey - 2pm until 4pm
Monday

29.07.24

An informal drop in session at Chirk Library, Wrexham - 3:30pm until 5:30pm

Tuesday

30.07.24

An informal drop in session at Cilcain Village Hall, Flintshire - 4pm until 6pm
Wednesday

31.07.24

An informal drop in session at Gwernymynydd Village Hall, Flintshire - 4pm until 6pm
Thursday

01.08.24

An informal drop in session at Llangollen Library, Denbighshire - 10am until 1pm
Tuesday & Wednesday

13.07.24 - 14.07.24

An informal drop in session at Anglesey Showground - All day

Funding available

Funding is available in Wales but navigating the world of broadband funding can be complex. Understanding the available options can make a significant difference to your claim.

This project is brought to you in collaboration with ...

This project is delivered by:

This project is funded by: